Our clinic re-opened on Tuesday May 19, 2020 with additional procedures and increased sanitation measures in accordance with BC government guidelines to ensure your safety. We have stringent COVID-19 safety protocols in place to ensure the safe and responsible treatment of patients.
If, prior to your booked appointment, you are exhibiting signs of the COVID-19 virus such as cough, fever or shortness of breath, or if you have any other cold or flu symptoms, please let us know and cancel your appointment.
Be calm, be kind, be safe!
Patients, physiotherapists and support staff are asked about any symptoms, or exposure to someone with symptoms related to COVID-19 in the last 14 days. These symptoms include cough, fever and shortness of breath. We will restrict access to the clinic for anyone exhibiting these symptoms or who have been exposed to someone exhibiting these symptoms.
We will restrict access to the clinic for anyone who has travelled or been hospitalized in the last 14 days.
We require everyone to sign a COVID-19 consent form at each visit, to maintain everyone’s safety.
Rooms and treatment areas are sanitized regularly and between appointments / use.
The credit card machine is sanitized between each payment.
We have installed safety germ guards for our staff at the front desk.
Patients, physiotherapists and support staff are required to wash / sanitize hands upon entry to, and exit from the clinic. Hand sanitizer is available at the front desk and throughout the clinic.
Patients, physiotherapists and support staff are required to wear a face covering. Should you not have a mask, we will provide one for you which you may take home with you.
We have taken additional measures to ensure physical distancing at all times. (2 metres / 6 feet)
No waiting room time.
Only one physiotherapist working at a time to limit attendance and allow adequate time for thorough sanitizing of rooms and treatment areas and to allow for adequate physical distancing.